Privacy Policy
Privacy Policy: Your Data is Safe
Information in Compliance with Personal Data Protection Regulations
In Europe and Spain, there are data protection regulations designed to protect your personal information that we are legally obligated to comply with. Therefore, it is very important to us that you fully understand what we will do with the personal data we ask for.
Thus, we will be transparent and give you control over your data, with clear and simple language and options that allow you to decide what we do with your personal information. Please, if after reading this information you have any doubts, do not hesitate to ask us. Thank you very much for your cooperation.
Who are we?
- Our name: CONSULTING CLOVARTIZ, S.L.
- Our CIF/NIF: B35782143
- Our main activity: Spa consulting and management services. Buying and selling cosmetics.
- Our address: C/ OCÉANO ÁRTICO, Nº5, CP 35100, SAN BARTOLOMÉ DE TIRAJANA (Las Palmas)
- Our contact phone number: 690.19.60.15
- Our contact email address: director@consultingspa.com
- Our website: www.spaincanarias.com / www.spaincosmetics.com
We are at your disposal, do not hesitate to contact us.
What will we use your data for?
In general, your personal data will be used to communicate with you and provide our services. Additionally, it may be used for other activities, such as sending you advertisements or promoting our services.
Why do we need to use your data?
Your personal data is necessary for us to communicate with you and provide our services. In this sense, we will provide a series of checkboxes that allow you to clearly and simply decide how your personal information will be used.
Who will have access to the information we request?
In general, only our entity’s authorized personnel will have access to the information we request from you.
Similarly, those entities that need access to your personal information to provide you with our services will also have access. For example, our bank will have access to your data if the payment for our services is made by card or bank transfer.
Likewise, those public or private entities to which we are legally obligated to provide your personal data will have access to your information. For example, tax law obligates us to provide the Tax Agency with certain information about economic transactions that exceed a certain amount.
In cases beyond those discussed, if we need to share your personal information with other entities, we will first seek your consent through clear options that allow you to decide on this matter.
How will we protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information. For this purpose, our entity has approved a Data Protection Policy, and annual audits and controls are performed to ensure that your personal data is secure at all times.
Will we send your data to other countries?
There are countries in the world that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection perspective.
If it is necessary to send your data to a country less safe than Spain in order to provide a service, we will always request your consent beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.
How long will we retain your data?
We will retain your data for the duration of our relationship and as long as we are legally obligated to do so. Once the applicable legal deadlines have passed, we will securely delete them in an environmentally responsible manner.
What are your data protection rights?
You can contact us at any time to find out what information we have about you, rectify it if it is incorrect, or delete it once our relationship has ended, provided that it is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and may be useful in certain situations. To request any of these rights, you must submit a written request to our address, along with a copy of your ID, so we can identify you.
In our entity’s offices, we have specific forms for requesting these rights, and we offer our help to complete them. For more information about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind later?
You can withdraw your consent if you change your mind about how your data is used at any time. For example, if you were once interested in receiving advertising about our products or services but no longer wish to receive such advertisements, you can let us know through the opposition form available at our offices.
If you believe your rights have been ignored, where can you file a complaint?
If you believe that your rights have been ignored by our entity, you can file a complaint with the Spanish Data Protection Agency through any of the following means:
- Electronic office: www.agpd.es
- Postal address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001 Madrid
- By phone: 901 100 099 / 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge, and you do not need a lawyer or legal representative.
Will we create profiles about you?
Our policy is not to create profiles on the users of our services. However, there may be situations where, for service provision, commercial, or other purposes, we may need to create information profiles about you. For example, we might use your purchase or service history to offer products or services tailored to your preferences or needs.
In such cases, we will apply effective security measures to protect your information from unauthorized individuals attempting to use it for their own benefit.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained. If, however, we need to use your data for different activities, we will always request your permission beforehand through clear options that allow you to decide.