Legal Warning

Legal Notice 

LAYERED OR LEVEL INFORMATION MODEL

The Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation) (OJ L 119/1, 04-05-2016) (hereinafter, GDPR), provides a modernized framework based on accountability for data protection in Europe.

In this regard, Article 12 of the GDPR, under the heading “Transparency of information, communication, and modalities for the exercise of the rights of the data subject,” establishes the following in its paragraph 1:

The data controller shall take appropriate measures to provide the data subject with all information referred to in Articles 13 and 14, as well as any communication under Articles 15 to 22 and 34 regarding processing, in a concise, transparent, intelligible, and easily accessible form, using clear and plain language, particularly any information addressed specifically to a child. The information shall be provided in writing or by other means, including, where appropriate, by electronic means. Upon request of the data subject, the information may be provided verbally, provided that the identity of the data subject is demonstrated by other means.

To reconcile the increased demand for information introduced by the GDPR with the conciseness and comprehension of how it is presented, Data Protection Authorities recommend adopting a layered or tiered information model.

The multilayered information approach consists of the following:

Present basic information at a first level, summarized, at the same time and in the same medium in which the data is collected.

Refer to additional information at a second level, where the rest of the information will be presented in detail, in a medium more suitable for its presentation, comprehension, and, if desired, archiving.

LAYER 1 BASIC INFORMATION ON DATA PROTECTION

This information should be provided to the user at the same time as the data is collected, in an accessible, complete, and clearly visible manner.

BASIC INFORMATION ON DATA PROTECTION

Data Controller

CONSULTING CLOVARTIZ, S.L.

Address of the data controller

C/ OCEANO ARTICO, Nº5, CP 35100, SAN BARTOLOME DE TIRAJANA (Las Palmas)

Purpose

Your data will be used to respond to your requests and provide our services.

Advertising

We will only send you advertising with your prior authorization, which you can provide by selecting the corresponding checkbox.

Legitimization

We will only process your data with your prior consent, which you can provide by selecting the corresponding checkbox.

Recipients

As a general rule, only the authorized personnel of our entity will have access to the information we request.

Rights

You have the right to know what information we hold about you, correct it, and delete it, as explained in the additional information available on our website.

Additional Information

More information can be found in the “YOUR SECURE DATA” section of our website.

LAYER 2 EXTENDED INFORMATION ON DATA PROTECTION

This information should be provided to the user via a link available on the website, under the title “YOUR SECURE DATA.” This link should preferably be available at the top of the website for visibility and accessibility.

YOUR SECURE DATA

Information in compliance with personal data protection regulations

In Europe and Spain, there are data protection laws designed to protect your personal information, which are mandatory for our entity.

Therefore, it is very important for us that you fully understand what we will do with the personal data we request from you.

Thus, we will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we will do with your personal information.

Please, if after reading this information you have any doubts, do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?

Our name: CONSULTING CLOVARTIZ, S.L.

Our CIF / NIF: B35782143

Our main activity: Advisory and management services for spas. Purchase and sale of cosmetics.

Our address: C/ OCEANO ARTICO, Nº5, CP 35100, SAN BARTOLOME DE TIRAJANA (Las Palmas)

Our contact phone number: 690.19.60.15

Our contact email address: director@consultingspa.com

Our website: www.spaincanarias.com

We are at your disposal; please do not hesitate to contact us.

What will we use your data for?

As a general rule, your personal data will be used to communicate with you and provide our services.

They may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary for us to communicate with you and provide our services. In this sense, we will provide you with a series of checkboxes that will allow you to clearly and simply decide on the use of your personal information.

Who will know the information we request from you?

As a general rule, only the authorized personnel of our entity will have access to the information we request.

Similarly, those entities that need access to your personal information to provide our services will also be able to access your information. For example, our bank will know your data if payment for our services is made by card or bank transfer.

Moreover, public or private entities to which we are required to provide your personal data due to legal compliance will also have access to your information. For instance, tax laws require providing the Tax Agency with certain information about economic transactions that exceed a certain amount.

If, apart from the aforementioned situations, we need to disclose your personal information to other entities, we will ask for your permission in advance through clear options that will allow you to decide regarding this matter.

How will we protect your data?

We will protect your data with effective security measures according to the risks involved in using your information.

To this end, our entity has approved a Data Protection Policy, and annual controls and audits are conducted to verify that your personal data is secure at all times.

Will we send your data to other countries?

There are safe countries for your data and others that are not as safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection perspective.

If, in order to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always ask for your permission in advance and apply effective security measures that reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will keep your data during our relationship and as long as required by law. Once the applicable legal deadlines have expired, we will proceed to securely and environmentally friendly dispose of them.

What are your data protection rights?

At any time, you can contact us to know what information we have about you, rectify it if it is incorrect, and delete it once our relationship has ended, if that is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.

To request any of these rights, you must submit a written request to our address, along with a photocopy of your ID, to identify you.

In our entity’s offices, we have specific forms to request these rights, and we offer our assistance in completing them.

To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were previously interested in receiving advertising for our products or services but no longer wish to receive further advertising, you can let us know through the opt-out form available at our entity’s offices.

If you believe that your rights have been overlooked, where can you file a complaint?

If you believe that your rights have been overlooked by our entity, you can file a complaint with the Spanish Data Protection Agency through one of the following means:

Electronic headquarters: www.agpd.es

Postal address:

Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid

By phone:

Tel. 901 100 099

Tel. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency incurs no cost, and legal or representation assistance is not required.

Will we create profiles about you?

Our policy is not to create profiles on users of our services.

However, there may be situations in which, for service provision, commercial purposes, or other reasons, we need to create information profiles about you. An example could be using your purchase or service history to offer you products or services tailored to your tastes or needs.

In such cases, we will implement effective security measures to protect your information at all times from unauthorized individuals seeking to use it for their benefit.

Data protection in the information lifecycle: measures that ensure the protection of personal data will be applicable throughout the complete lifecycle of the information.
Lawfulness, fairness, and transparency: personal data shall be processed lawfully, fairly, and in a transparent manner in relation to the data subject.
Purpose limitation: personal data shall be collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
Data minimization: personal data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
Accuracy: personal data shall be accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay.
Storage limitation: personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed.
Integrity and confidentiality: personal data shall be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.
Information and training: one of the keys to ensuring the protection of personal data is the training and information provided to personnel involved in the processing of such data. Throughout the information lifecycle, all personnel with access to the data will be properly trained and informed about their obligations regarding compliance with data protection regulations.
The Data Protection Policy of CONSULTING CLOVARTIZ, S.L. is communicated to all personnel of the data controller and made available to all interested parties.
Consequently, this Data Protection Policy involves all personnel of the data controller, who must know and assume it, considering it as their own, with each member being responsible for applying it and verifying the data protection rules applicable to their activity, as well as identifying and contributing improvement opportunities they deem appropriate with the aim of achieving excellence in relation to its compliance.
This Policy will be reviewed by the Management / Governing Body of CONSULTING CLOVARTIZ, S.L., as many times as deemed necessary, to adapt at all times to the current provisions on personal data protection.
BASIC INFORMATION WINDOW ON COOKIES
This information should be provided to the user at the same time as accessing the website, in a complete and clearly visible manner. If the user clicks on the “REJECT” button, cookies may not be used in relation to the user in question.
BASIC INFORMATION ON COOKIES
A cookie or computer cookie is a small information file that is saved in your browser each time you visit our website.
The utility of cookies is to save the history of your activity on our website, so that when you visit it again, it can identify you and configure its content based on your browsing habits, identity, and preferences.
Cookies can be accepted, rejected, blocked, and deleted, as you wish. You can do this through the options available in this window or through your browser settings, as the case may be.
If you reject cookies, we cannot ensure the proper functioning of the various functionalities of our website.
More information in the “COOKIE POLICY” section of our website.
ACCEPT
REJECT
LAYER 2 EXTENDED INFORMATION COOKIE POLICY
Welcome to the COOKIE POLICY of the website of the entity CONSULTING CLOVARTIZ, S.L., provided with NIF B35782143, where we will explain in clear and simple language all the necessary questions so that you can have control over them based on your personal decisions.

What are cookies and what do we use them for?

A cookie or computer cookie is a small information file that is saved on your computer, “smartphone” or tablet each time you visit our website.
In principle, a cookie is harmless: it does not contain viruses, trojans, worms, etc. that can damage your terminal, but it does have a certain impact on your right to protection of your personal data, as it collects certain information concerning your person (browsing habits, identity, preferences, etc.).
That is why, based on the provisions of the applicable regulations (LSSI and current personal data protection regulations), the activation of certain types of cookies will require your prior authorization.
Before that, we will give you some additional information that will help you make better decisions about this:
1. Cookies can be of several types depending on their purpose:

  • Technical cookies are necessary for our website to function, they do not need your authorization and are the only ones we have activated by default.
  • The rest of the cookies serve to improve our page, to personalize it based on your preferences, or to be able to show you advertising adjusted to your searches, tastes, and personal interests. You can accept all these cookies by pressing the ACCEPT button or configure or reject their use by clicking on the COOKIE SETTINGS section.
  • Some cookies are ours (we will call them own cookies) and others belong to external companies that provide services for our website (we will call them third-party cookies: an example could be cookies from external providers such as Google). In this sense, it is important that you know that some of these external providers may be located outside of Spain.

Globally, not all countries have the same level of data protection, with some countries being safer than others (for example, the European Union is a safe environment for your data). Our policy is to use trustworthy providers who, regardless of whether or not they are located in the European Union, have adopted adequate guarantees for the protection of your personal information.
However, in the section called What type of cookies are currently used on our website?, you can consult the different Privacy and data protection policies of each of the aforementioned external providers, in order to make a conscious decision about the activation or not of third-party cookies used by our website.

Finally, we indicate that, depending on the period of time they remain active, cookies can be of two types:

  • Session cookies: they expire automatically when you end the session on your computer, “smartphone” or tablet. They are usually used to keep the necessary information while providing you with a service on a single occasion.
  • Persistent cookies: they remain stored on your computer, “smartphone” or tablet for a certain period, which can vary from a few minutes to several years.

What type of cookies can we use on our website?

  • Technical Cookies: Technical cookies are strictly necessary for our website to function and for you to navigate through it. This type of cookies are those that, for example, allow us to identify you, give you access to certain restricted parts of the page if necessary, or remember different options or services already selected by you, such as your privacy preferences. Therefore, they are activated by default, your authorization not being necessary in this regard. Through your browser settings, you can block or alert the presence of this type of cookies, although such blocking will affect the correct functioning of the different functionalities of our website.
  • Analysis Cookies: Analysis cookies allow us to study the navigation of users of our website in general (for example, which sections of the page are the most visited, which services are used more and if they work correctly, etc.). From the statistical information on navigation on our website, we can improve both the operation of the page itself and the different services it offers. Therefore, these cookies do not have an advertising purpose, but only serve to make our website work better, adapting to our users in general. By activating them you will contribute to this continuous improvement.

You can activate or deactivate these cookies by checking the corresponding box, being deactivated by default.

  • Functionality and Personalization Cookies: Functionality cookies allow us to remember your preferences, to personalize certain characteristics and general options of our website to your measure, each time you access it (for example, the language in which the information is presented to you, the sections marked as favorites, your browser type, etc.). Therefore, this type of cookies does not have an advertising purpose, but by activating them you will improve the functionality of the website (for example, adapting to your type of browser) and the personalization of it based on your preferences (for example, presenting the information in the language you have chosen in previous occasions), which will contribute to the ease, usability and comfort of our page during your navigation.

You can activate or deactivate these cookies by checking the corresponding box, being deactivated by default.

  • Advertising Cookies: Advertising cookies allow us to manage the advertising spaces included in our website based on criteria such as the content shown or the frequency with which the ads are displayed. Thus, for example, if you have been shown the same ad several times on our website, and you have not shown a personal interest by clicking on it, it will not appear again. In summary, by activating this type of cookies, the advertising shown on our website will be more useful and diverse, and less repetitive.

You can activate or deactivate these cookies by checking the corresponding box, being deactivated by default.

  • Behavioral Advertising Cookies: Behavioral advertising cookies allow us to obtain information based on the observation of your browsing habits and behaviors on the web, in order to show you advertising content that best fits your personal tastes and interests. To understand it in a very simple way, we will give you a fictitious example: if your latest searches on the web were related to suspense literature, we would show you advertising about suspense books. Therefore, by activating this type of cookies, the advertising we show you on our website will not be generic, but will be oriented to your searches, tastes and interests, therefore adjusting exclusively to you.

You can activate or deactivate these cookies by checking the corresponding box, being deactivated by default.

What type of cookies are currently used on this website?

Next, we proceed to inform you about all types of cookies that are currently used on our website and the purpose of each of them:

Technical cookies

Cookie namePurposeFirst-party/Third-partyDurationWhen is it installed?
Session cookieTechnicalFirst-partySessionWhen accessing the website
__hsscCookie used to track sessions.
Contains the domain, viewCount (increments with each pageview in a session), and the timestamp of the start of a session.
Third-party30 minutesWhen cookies are accepted
__hstcThe main cookie for tracking visitors.
Contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
Third-partyOne year and one monthWhen cookies are accepted
__hssrcAnalytical cookie that indicates whether the visitor has restarted their browser.Third-partySessionWhen accessing the website
_hjidHotjar cookie to store a unique user identification.Third-party90 minutesWhen cookies are accepted
_hjTLDTWhen the Hotjar script runs, we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.Third-partySessionWhen cookies are accepted
_hjAbsoluteSessionInProgressThis cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.Third-party30 minutesWhen cookies are accepted
_hjFirstSeenThis is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It’s used by Recording filters to identify new user sessions.Third-partySessionWhen cookies are accepted
hubspotutkThis cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.Third-party1 year and one monthWhen cookies are accepted
KlaroCookie that allows the web browser to remember the consents you are expressing here, for future visits.Third-party1 yearWhen cookies are accepted
redux_update_checkUsed to customize the user interface.Third-party2 yearsWhen cookies are accepted
sib_cuidSendinblue cookie used to manage newsletter subscriptions.Third-party30 minutesWhen cookies are accepted
tk_aiStores a randomly generated anonymous ID. This is only used within the admin area and is used for general analytics tracking.Third-partySessionWhen cookies are accepted

Analysis cookies

GoogleOGPC
NID
1P_JAR
CONSENT
DV
When cookies are acceptedGoogle CookiesVariable duration, ranging from session cookies to permanent cookiesClick here

What can you do with cookies?

When you first access our website, a window is displayed in which we inform you that cookies can be of several types:

  • Technical cookies are necessary for our website to function, they do not need your authorization and are the only ones we have activated by default.
  • The rest of the cookies serve to improve our page, to personalize it based on your preferences, or to be able to show you advertising adjusted to your searches, tastes, and personal interests. You can accept all these cookies by pressing the ACCEPT button or configure or reject their use by clicking on the COOKIE SETTINGS section.

We also inform you that, once you have activated any type of cookies, you have the possibility of deactivating them at the moment you wish, with the simple step of unchecking the corresponding box in the COOKIE SETTINGS section of our website. It will always be as easy for you to activate our own cookies as to deactivate them.
We also remind you that, through the configuration of your browser, you can block or alert the presence of cookies, although such blocking may affect the correct functioning of the different functionalities of our website in the case of necessary technical cookies.
Finally, we indicate that, if you activate third-party cookies (external companies that provide services for our website